FAQs
Good questions, short answers.
Everything people usually ask us first.
For customers
How do I book a worker?
Open the app, choose a service, pick a verified worker near you and send a request with the date, time and address. The worker accepts or declines in the app.
Do I pay the worker through the app?
No. You agree the wage with the worker and pay them directly when the work is done. The app only takes small booking and call fees, always shown before you pay.
What if the worker does not reply?
If the worker declines or does not reply in time, the booking request fee comes back to your wallet automatically.
Are workers verified?
Yes. A worker appears to customers only after our team checks their government ID.
For workers
How do I get work?
Register with your mobile number, complete your profile, send your ID for checking, and go online. Customers within 25 km can then find and book you.
What are online days?
A day is used only on a day you are online. Buy a package of online days, or pay for just one day. Unused days never expire.
Is there a free trial?
Yes. New workers can go online free for their first days; the app shows how many.
Payments
How do I add money to my wallet?
In the app, open Wallet and add any amount by UPI, card or net banking. It is added as soon as the payment is confirmed.
Money left my bank but my wallet did not change.
It is added automatically once the payment is confirmed, normally within minutes. If the payment failed, your bank returns it within 5 to 7 working days.
Is GST included?
Package prices show the amount, platform fee and GST separately before you pay.
Where are the full rules?
See our Refund & Cancellation Policy and Terms & Conditions.